Privacy Policy

Privacy Policy

Last updated: 11/14/2025

1. Information We Collect

When you use Noxyai, we collect the following information:

  • Account information: Email address, password (encrypted)
  • Usage data: API calls, request logs, timestamps
  • Payment information: Transaction IDs (payment details handled by secure payment gateway)
  • Technical data: IP address, browser type, device information

2. How We Use Your Information

We use your information to:

  • Provide and maintain our API services
  • Process payments and manage your credits
  • Monitor usage and prevent abuse
  • Improve our services and user experience
  • Send important account and service notifications
  • Comply with legal obligations

3. Data Security

We implement industry-standard security measures to protect your data. Your password is encrypted, and sensitive data is transmitted over secure connections. API keys are stored securely and should be kept confidential.

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Payment processors (for transaction processing)
  • Service providers (for hosting and infrastructure)
  • Law enforcement (when required by law)

5. API Request Data

We log API requests for monitoring, debugging, and improving our services. Request logs include timestamps, endpoints, status codes, and response times. We do not store the content of your API requests longer than necessary for service operation.

6. Cookies

We use essential cookies to maintain your session and improve user experience. You can control cookie settings in your browser, but disabling cookies may affect service functionality.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your account and data
  • Export your data
  • Opt-out of marketing communications

8. Data Retention

We retain your data as long as your account is active or as needed to provide services. Usage logs are retained for up to 90 days for monitoring and analytics purposes.

9. Children's Privacy

Our services are not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our service.

11. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us through our support channels.